Terms of Use

Pet Homing Network LLC Privacy Statement..

Our Data Privacy Principles: 

  1. We value and respect the personal data entrusted to us. 
  2. We aim to be transparent and responsible about how we handle the personal data in our care, guided by our Five Principles and the law. 
  3. We adhere to and respect the privacy rights afforded to our consumers, customers and job applicants. 
  4. We are committed to the continual improvement of our privacy and security practices. 

This Privacy Statement provides you with information about how we collect, use, and share personal data at Pet Homing Network LLC, Incorporated and its family of companies, which includes subsidiaries and affiliates (collectively, “Pet Homing Network LLC,” “we,” “us” or “our”), through our websites, products, mobile applications, or other sites that display this Privacy Statement (collectively, the “Sites”).  This Privacy Statement will also apply to data gathered from you in person, through our products, and at any of our retail or veterinary hospitals and clinics (also, the “Sites”) and when you apply for a job at Pet Homing Network LLC. One or more of our brands sell franchises. This Privacy Statement does not apply to information gathered from you at independently owned and operated franchise locations. 

Contact Us

If you have general questions or questions about your data and would like to exercise your rights under applicable law, please, please contact us at suebrown@pethomingnetwork.com.

If you are in the United States and would like to control your privacy choices, please click read below and email us at info@adoptpetkit.com.

What does this Privacy Statement apply to?

This Privacy Statement applies to Personal Data collected or processed by Pet Homing Network LLC, Incorporated and its family of companies. The Privacy Statement applies if we collect Personal Data in-person, through our websites, mobile applications, email, veterinary hospitals and clinics, social media and other sites that display this Privacy Statement (the “Sites”).  Your Personal Data includes information or a combination of information that could directly or indirectly be used to identify you (“Personal Data”).  This includes identifiers like a name, ID number, location data, online identifier or to factors about physical, physiological, genetic, mental, economic, cultural, or social identity. In some areas certain types of Personal Data might be deemed Sensitive Personal Data (like precise geolocation data, biometric data, racial or ethnic origin, health information, or financial information). The definitions of Personal Data and Sensitive Personal Data can vary by region. If we collect data that is considered Personal Data or Sensitive Personal Data in your region, we will treat it as such in accordance with this Privacy Statement and applicable local law.    

Please read this Privacy Statement carefully to understand our policies and practices for your Personal Data. This Privacy Statement may change from time to time. We will tell you about material changes by posting a notice on our home page for a reasonable period and changing the “Last Updated” date. Please check back for updates. 

We follow country and state data protection laws, and we cooperate with data protection authorities. 

If you are in a jurisdiction that recognizes the concept of a “data controller” or similar, the data controller is: 

Pet Homing Network LLC, Incorporated 
c/o: Padalino
343 Majorca Ave., TH2

Coral Gables, FL 33134
Contact: info@adoptpetkit.com 

Notice At Collection

We may collect or process various categories of Personal Data.  The section directly below titled “What categories of Personal Data do we collect and process?” contains information on the categories of Personal Data collected and/or whether we sell or share the Personal Data. The section titled “Third Party Collection & Service Providers” contains information about third parties that control the collection of Personal Data on our behalf. Note that all such third parties are bound to data processing terms in compliance with applicable law.  

If you have a general question or want to contact the global privacy team or Pet Homing Network LLC Chief Data Protection Officer, please see the Contact Us section above. If you have a request regarding your data and would like to exercise your rights under applicable law, please contact us at info@adoptpetkit.com.  For United States residents, to exercise your right to ask that we do not sell, share, or use your Personal Data for targeted advertising or to limit the use of your Sensitive Personal Data, please click the “Your Privacy Choices” link in the footer. We also recognize the Global Privacy Control opt-out preference signal in a frictionless manner. Global Privacy Control is available here. Global Privacy Control applies to devices and individual browsers, so additional devices and browsers may need to have the Global Privacy Control activated. 

What Personal Data do we collect and process and why?

We collect or process various categories of Personal Data as part of running our business. Below is a description of the types of Personal Data we collect and process, where we collect it from, and why. We also describe whether we “sell” or “share” certain categories of personal information.  For reference, the term “sell” means to exchange personal information for monetary or non-monetary value.  Pet Homing Network LLC does use vendors, such as analytics providers, that do use information in such a way to create a “sale” as that term is defined under the law.  Further, we “share” information as that term is generally defined to refer to targeted advertising.

Category of Personal Data: Identifiers

EXAMPLES OF PERSONAL DATA

Name
• Contact information like email or physical address
• Account username

BUSINESS OR COMMERCIAL PURPOSE

Business Purposes:
• To provide products and services you request
• For registration, contests and promotions
• To communicate with you, to respond to your questions or comments
or to provide you with updates and news
• To provide personalized content, information, and to send you
brochures, coupons, samples, offers and other information on our products or our family of companies
• To perform a contract with you
• To deliver relevant advertising
• For research. Commercial Purposes:
• Auditing relating to counting ad impressions,
• Helping ensure security and integrity of our systems
• Debugging and repairing errors
• Short-term transient use • Performing services on behalf of Pet Homing Network LLC • Providing advertising and marketing services • Internal research • Verifying or maintaining the quality or safety or a service within the Pet Homing Network LLC family of companies and with service providers.

CATEGORIES OF SOURCES

Directly from you, depending on where you live, you might be asked to opt-in to receiving certain communication from us. You can always opt out of receiving communications from us. • From third parties like data brokers or social media platforms. We may purchase and use opt-in email lists to contact potential customers. We ask those providing the lists to confirm that contact data is provided only for those who want to receive offers and information by email.

IS THIS DATA SOLD, SHARED OR DISCLOSED? TO WHOM IT IS SOLD, SHARED, OR DISCLOSED AND FOR WHAT PURPOSE?

With your consent where applicable, we sell and share identifiers with third-parties like advertising networks, data analytics providers, operating systems and platforms, and social networks for the business and commercial purposes provided herein. • We disclose identifiers within the Pet Homing Network LLC family of companies.
• We may exchange names and addresses with other companies who may contact you by mail to provide offers.

Category of Personal Data: Customer records

EXAMPLES OF PERSONAL DATA

  • Purchase history
    • Billing and shipping information
    • Payment information, like your credit card number
    • Other data about your transactions with us

BUSINESS OR COMMERCIAL PURPOSE

 To provide and improve the features, products and services you request;
• To provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other data on our products or our family of companies
• To perform a contract with you
• For processing of Personal Data needed for the assessment and acceptance of customers or vendors
• To secure, audit, or repair our Sites
• For research advertising, and marketing

CATEGORIES OF SOURCES

  • Directly from you when you purchase goods and services at any of our retail locations, including our veterinary hospitals and clinics or online

IS THIS DATA SOLD, SHARED OR DISCLOSED? TO WHOM IT IS SOLD, SHARED, OR DISCLOSED AND FOR WHAT PURPOSE?

With your consent where applicable, we do sell and share customer records.
• We share customer records with third parties like advertising networks, data analytics providers, operating systems and platforms, and social networks for the business and commercial purposes provided herein, namely, for purposes of targeted advertising.
• We disclose customer records within the Pet Homing Network LLC family of companies and with service providers for the business and commercial purposes provided herein.

Category of Personal Data: Commercial Data

EXAMPLES OF PERSONAL DATA

  • Device identifier and operating system
    • Browser information
    • IP address
    • Internet activity, social media activity
    • Activity at our Sites
  • To provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our family of companies
    • To deliver relevant advertising
    • To secure and repair our Sites
    • For research, advertising, and marketing

CATEGORIES OF SOURCES

  • Indirectly from you (for example from observing your actions on our Sites or through first-party cookies)
    • From third parties like data analytics providers

IS THIS DATA SOLD, SHARED OR DISCLOSED? TO WHOM IT IS SOLD, SHARED, OR DISCLOSED AND FOR WHAT PURPOSE?

 With consent where applicable, we sell and share internet or other network activity information (cookie data) with third parties like advertising networks, data analytics providers, operating systems and platforms, and social networks for the business and commercial purposes provided herein.
• We disclose this Personal Data within the Pet Homing Network LLC family of companies and with service providers.

Category of Personal Data: Professional or Employment-Related Data

EXAMPLES OF PERSONAL DATA

  • Work history
    • Personal Data provided on a job application

BUSINESS OR COMMERCIAL PURPOSE

To process employment applications
• To perform a contract with you
• For security, auditing, hiring and research

CATEGORIES OF SOURCES

  • Directly from you
    • From third parties (like a background check provider).

IS THIS DATA SOLD, SHARED OR DISCLOSED? TO WHOM IT IS SOLD, SHARED, OR DISCLOSED AND FOR WHAT PURPOSE?

  • We do not sell or share professional or employment-related data.
    • We disclose this Personal Data within the Pet Homing Network LLC family of companies and with service providers for the business and commercial purposes provided herein.

Category of Personal Data: Inferences from Other Personal Data

EXAMPLES OF PERSONAL DATA

BUSINESS OR COMMERCIAL PURPOSE

CATEGORIES OF SOURCES

IS THIS DATA SOLD, SHARED OR DISCLOSED? TO WHOM IT IS SOLD, SHARED, OR DISCLOSED AND FOR WHAT PURPOSE?

• Demographic data such as age, gender, hobbies or interests

• To provide and improve the features, products and services you request
• For advertising to target users for whom ads are most relevant. This way, users will see advertising that is most likely to interest them. We honor opt-out requests.
• For automated profiling (please see below for more information)

• From third parties, such as a data analytics provider or social media site.
• Indirectly from you (from observing your actions on our Sites, including which links you click on and data that you type into our online forms and chat boxes
• With your consent, we may use session replay technology to monitor and record mouse clicks and movements, keystrokes, and pages and content viewed by you. Please discontinue use of the Sites if you do not consent to our collection of such data.

• We do not sell inferences from other Personal Data.
• We share and disclose inferences within the Pet Homing Network LLC family of companies, with service providers, and with third parties like advertising networks, data analytics providers, operating systems and platforms, and social networks for the business and commercial purposes provided herein.

Category of Personal Data: Sensitive Personal Data

EXAMPLES OF PERSONAL DATA

BUSINESS OR COMMERCIAL PURPOSE

CATEGORIES OF SOURCES

IS THIS DATA SOLD, SHARED OR DISCLOSED? TO WHOM IT IS SOLD, SHARED, OR DISCLOSED AND FOR WHAT PURPOSE?

• Precise geolocation
• Protected classification characteristics such as race, ethnicity, sexual orientation, or criminal history

• To process employment applications
• To perform a contract with you
• For security, auditing, hiring and research
• To deliver relevant advertising, if you allow precise geolocation through your device settings. 

• Directly from you
• Indirectly from you (like if you allow location services when using one of our apps)
• From third parties such as background check providers if you apply for a job with us, or others who partner with us to process your Personal Data

• We do not sell or share Sensitive Personal Data.
• We disclose sensitive Personal Data within the Pet Homing Network LLC family of companies and with service providers, such as when you apply for a job, and we rely upon a service provider to assist with background checks.
• We may also disclose this information to service providers or other third parties for additional, specified purposes provided at the time of collection. You have the right to limit the use or disclosure of your Sensitive Personal Data via the “Your Privacy Choices” option though it may still be used for the purpose for which you consented.

Retention: We retain all categories of Personal Data for as long as needed to meet the purpose of processing and in accordance with this Privacy Statement.

Your Choices: Please note that you have choices about the information we collect. When you are asked to provide Personal Data, you may decline. However, if you choose not to provide information that is necessary to provide a product or service, you may not be able to use some of our features, products, or services.

Sharing with the Pet Homing Network LLC family: We may combine Personal Data legally collected by other companies within the Pet Homing Network LLC family to create a single view of our customers, for internal market research and/or measuring the effectiveness of our campaigns and based on our legitimate interest. This enables us to understand where customers exist across our different brands and business divisions within the Pet Homing Network LLC family and will support us in improving our products and services.

Pet Data: Data we collect about your pet – like your pet’s species, breed, birthday, or treatment history – is not considered Personal Data.

PET HOMING NETWORK LLC AD CHOICES – UNITED STATES

In this notice, you will find information on online interest-based advertising, including how to opt-out from interest-based ads. Additionally, we provide information on cookies and web beacons, including what we do with cookies and web beacons, what cookies may be set when you visit a Pet Homing Network LLC website, and how to reject or delete those cookies.

Ad Choices Notice

What are our policies regarding online interest-based advertising?

We support the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance in the US and for US consumers.

How do we serve advertisements through online interest-based advertising?

At times we display ads both on our network of owned and operated websites and on the websites of third parties. When you visit one of our websites or view ads that we serve elsewhere online, you may see different kinds of ads, such as text ads next to search results or video ads on web pages. Sometimes, these ads are based on the content of the pages on which they appear. Other times, these ads are generated by matching the ad to your interests as inferred from your online activities that have been collected over time. With interest-based advertising, the goal is to show you ads that are most relevant to you.

To do this, we and some of our third-party advertising companies use technologies such as cookies and web beacons to collect information about your interaction with our websites and other third-party websites (“Online Data”). This Online Data generally does not identify you to us personally and, typically, it is aggregated with other data to create segments – groups of users and certain general interest categories that we have inferred based on a variety of factors (for example, “flower enthusiast”). The Online Data can include:

The webpages, products, and services you view and links you click when using our websites and services as well as third-party websites.

  • The webpages, products, and services you view and links you click when using our websites and services as well as third-party websites.
  • Our e-mails that you view and links you click on within that e-mail.
  • Whether you view or click on ads that are shown to you.
  • Demographic or interest data, including general geographic location derived from IP address; and
  • The search terms you enter when using certain search services.

We and our third-party advertising partners use this Online Data to paint a more accurate picture of the interests of the audiences with which we interact – including you – so that we can serve ads that are more relevant to those interests.

In addition, our third-party advertising partners use this Online Data for a variety of other purposes, including (a) in conjunction with advertising that appears on our website or other websites, (b) for reporting website traffic, statistics, advertisement data and other interaction with ads and the websites on which they are served, and (c) to measure the effectiveness of web-based and e-mail advertisements.

Why would you want to receive interest-based ads?

Consumers like to receive interest-based ads for many different reasons. Interest-based ads are helpful because they are more tailored to your interests. For example, cat owners may see more ads for cat food and fewer ads for dog grooming services. Interest-based ads also are more likely to help you discover new products and services that are relevant to you and your interests. For example, dog owners may see an ad about the latest dog-grooming products, whereas cat owners might be more likely to see an ad for the latest feline hairball solution. In short, receiving interest-based ads can help to improve your access to new products, services and features that are most relevant to you, which in turn could help to improve your life and social experiences. You also will not see the same ads over and over from us because the number of times you see a particular interest-based ad is limited. By opting out of interest-based ads, you lose all of these benefits.

A Note on Google Analytics — To help facilitate the delivery of relevant content, we use Google Analytics Advertising Features, which you can learn more about and opt-out from here(Opens a new window)

How can you opt out of receiving interest-based ads from us?

If you are no longer interested in receiving interest-based ads from any of our US sites, you can opt-out by contacting us using the information below. Please note, however, that opting-out does not mean you will no longer see ads from us online. It simply means that the online ads from us you do see will not be based on your interests.

Depending on where you live, you may be able to access one convenient place to indicate your preferences, including the option to make one “universal” opt-out of interest-based advertising with participating entities:

In the United States, visit this site: Ad Choices
In Canada, visit this site: Your Ad Choices.
In the EU, visit this site: Your Online Choices.

When you opt-out using these methods, a cookie will be placed on your device indicating that you have opted-out of interest-based advertising. If you delete your cookies, you will need to opt-out again. These websites also provide detailed information about interest-based advertising and tips for managing your online privacy.

Last reviewed: JuLY 2024 

Applying for a job at Pet Homing Network LLC

When you apply for a position with the Pet Homing Network LLC family of companies, we will process your Personal Data as described here, in compliance with applicable data protection laws. Pet Homing Network LLC respects your privacy and will treat your Personal Data as a job applicant as confidential. We will use and share your Personal Data as described in this Privacy Statement, and as described below as it relates to you as a job applicant. 

Personal Data we collect about you as a job applicant. 

When you apply for a job at Pet Homing Network LLC, we ask you to provide Personal Data to evaluate your application. You may also choose to provide additional Personal Data (for example, data about hobbies and social preferences or Sensitive Personal Data like your race, ethnicity, or disability status). All data is provided on a voluntary basis, and you choose what Personal Data you want to provide. Please note, if you choose not to provide the requested Personal Data, our ability to consider you for a position may be limited. 

Data from third parties 

We may also get data about you from public sources or third parties. For example, to verify data in your application or conduct background screenings through a third party, as allowed by applicable law. If you choose, you may provide us with Personal Data on third party sites like LinkedIn, if applicable in your market. If you choose to authorize Pet Homing Network LLC to access this Personal Data, you agree that Pet Homing Network LLC may collect, store, and use this data in accordance with this Privacy Statement. 

How Pet Homing Network LLC uses your Personal Data as a job applicant 

Pet Homing Network LLC will use your Personal Data to process your application, including for the below purposes. 

  • Recruitment, evaluation, and selection of job candidates 
  • General, human resources administration and management 
  • Conducting satisfaction surveys (for example, to manage and improve the recruitment process) 
  • Verifying your employment reference(s), conducting background checks and related assessments 
  • Compliance with legal and company requirements (for example, to monitor diversity) 
  • Communicating with you regarding your application and interest in Pet Homing Network LLC 
  • Future job opportunities if you allow this use. 

Profiling and automated decision-making 

Pet Homing Network LLC may also process your Personal Data for data and statistical analysis. To comply with legal requirements or for Pet Homing Network LLC’s legitimate interests, we may deploy global-level recruiting analysis and diversity monitoring, with your consent and were permitted by applicable law. You have the right not to have a decision made about you that is based solely on automated processing, including profiling if that decision produces legal effects about you or significantly affects you. Pet Homing Network LLC does not, as part of its recruitment process, make solely automated decisions about candidates. 

With whom will Pet Homing Network LLC share your Personal Data as a job applicant? 

Your Personal Data will be shared among Pet Homing Network LLC entities in the Pet Homing Network LLC family and only with those Pet Homing Network LLC associates who really need it to perform their tasks and duties, and to third parties with a legitimate business need. Third parties specific to job applicants include recruitment agencies, consultants, background service providers and attorneys. These service providers may change depending on the Pet Homing Network LLC entity that employs you and may change over time. We always seek to ensure that third parties handling Personal Data do so in a manner consistent with this Privacy Statement and in accordance with applicable law. 

Changes to this Privacy Statement

We will only use your Personal Data in the manner described in this Privacy Statement. If we decide to use your Personal Data in a manner that is different from that stated at the time it was collected, you will be given notice. If there is any conflict between the English version of our Privacy Statement and a translated version, the English version controls.

Contact Us

What are the lawful bases on which we may process your Personal Data?

  • To protect your vital interests. We may, for example, process Personal Data for health and safety reasons if you are at a Pet Homing Network LLC facility or, for job applicants, to further agreements with employee representations in some jurisdictions, and to protect the public interest. 
  • At your direction and with your consent. 
  • For scientific research purposes. 
  • For other legitimate business purposes. We may also rely on our legitimate interest to improve business and marketing practices. This includes but is not limited to legal compliance, research and analysis, combining data, clinical studies, evaluating diagnosis, treatment of pets and other purposes described above. When we rely on our legitimate interest, we’ll carry out a legitimate interest assessment to ensure we consider and balance any potential impact to your rights under applicable data protection laws before we carry out any data processing. We won’t use your Personal Data for activities where our interests are overridden by the impact on you, unless we have your consent or are otherwise required or permitted to by law. 
  • What are our policies regarding online interest-based advertising? 
  • Please see our Ad Choices Notice and Cookies Notice for detailed information on our practices around online interest-based advertising and the use of cookies. 

Pet Homing Network LLC cookie notice

In this notice you will find information on cookies, what we do with cookies, what cookies may be set when you visit a Pet Homing Network LLC website and how to reject or delete those cookies.

What are cookies?

“Cookies” are data files that a Web site sends to your computer while you are viewing the site. These data files include information that allows our site to remember important information that will make your use of the site more efficient and useful to you. Our sites use cookies for a variety of purposes. We use cookie technology and IP addresses to obtain non-personal information from online visitors, and to provide registered visitors with the best possible personalized online experience.

How do we use cookies?

Visitors to our sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we automatically keep track of the type of browser (e.g., Internet Explorer) and operating system (e.g., Windows, Apple) used by a visitor, and the domain name of the visitor’s Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site; personally identifiable information is not extracted in this process. This data tells us if more visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting to many of our visitors. We also use cookies to help prevent children from entering certain areas or features intended only for adults or teens.

How do we use cookies to personalize your experience at our sites?

Cookie technology helps us deliver content tailored to a visitor’s interests, and allows us to make ordering products, entering, and participating in sweepstakes and contests, and offering other functions at our site easier for our visitors. Sites that offer online shopping use cookies to remember and process the items in your shopping cart. Where permitted, we may associate personal information with a cookie file in such instances.

Different types of cookies are used by us.

The cookies used by us are based on the International Chamber of Commerce guide for cookie categories: Strictly Necessary, Performance, Functionality, and Targeting.

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We use these Strictly Necessary cookies to

  1. Remember things like information you’ve entered on order forms when you navigate to different pages in a single web browser session.
  2. Remember the goods and services you ordered when you get to the checkout page.
  3. identify you as being logged in to a Pet Homing Network LLC website.
  4. Make sure you connect to the right service on our website when we make any changes to the way the website works.

Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to

  1. Gather information that could be used to advertise products or services to you.
  2. Remember your preferences or username beyond your current visit.

The ‘Strictly Necessary’ cookies we use on our website are listed and explained in our Privacy Preference Centre, available via the ‘Cookie Settings’ tab on our websites.

‘Performance’ cookies collect information about how you use our website e.g., which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is. We use performance cookies to

  1. Provide statistics on how our website is used.
  2. See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites)
  3. Help us improve the website by measuring any errors that occur.
  4. Test different designs of our website

Cookies we have defined as ‘Performance’ cookies will NOT be used to

  1. Gather information that could be used to advertise products or services to you on other websites.
  2. Remember your preferences or username beyond your current visit.
  3. Target adverts to you on any other website

The ‘Performance’ cookies we use on our website are listed and explained in our Privacy Preference Centre, available via the ‘Cookie Settings’ tab on our websites.

‘Functional’ cookies are used to provide services or to remember settings to improve your visit. We use ‘Functionality’ cookies to

  1. Remember settings you’ve applied such as layout, text size, preferences and colors.
  2. Remember we’ve already asked you if you want to fill in a survey.
  3. Show you when you’re logged in to the website.
  4. Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product, or function and not for any other purpose.

Cookies defined as ‘Functionality’ will NOT be used to

  1. Target you with adverts on other websites

The ‘Functional’ cookies we use on our website are listed and explained in our Privacy Preference Centre, available via the ‘Cookie Settings’ tab on our websites.

‘Targeting’ cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognizing that you have visited our website. We use ‘Targeting’ cookies to

  1. Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.
  2. Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in

The ‘Targeting’ cookies we use on our website are listed and explained in our Privacy Preference Centre, available via the ‘Cookie Settings’ tab on our websites.

What are Web beacons and how do we use them?

Some of our Web pages and e-mail updates may contain electronic images called Web beacons, sometimes known as one-pixel GIFs, clear GIFs, or pixel tags. On Web sites, these allow us to count visitors who have viewed our pages. In promotional e-mail messages/newsletters they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalized content. They are not used for accessing personally identifiable information without your consent.

What if you don´t want cookies?

  1. Privacy Preference Centre

For all other than Strictly Necessary cookies, you can manage your consent in our Privacy Preference Centre, available via the ‘Cookie Settings’ tab on our websites. However, not consenting to some types of cookies may impact your experience of the site and the services we are able to offer.

  1. Your browser settings

In addition, if you don’t want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Firefox). Check your browser HELP menu to learn the correct way to change or update your cookies.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of Pet Homing Network LLC websites.

Last reviewed: August 2023

Personal Data we collect or receive may be stored and processed in the United States or any other country where we or our service providers have facilities. 

The servers and databases storing Personal Data may be located outside the country from which you accessed the Site and in a country that does not have the same privacy laws as your country of residence. The Personal Data you provide to us may be sent abroad in accordance with legal requirements. We will collect, process, and use Personal Data only in accordance with this Privacy Statement. 

How long do we store your Personal Data? 

We retain and store your Personal Data only for as long as we have a legitimate business purpose and in accordance with our data retention policies unless a longer retention period is required or permitted by law. 

What about Personal Data that is publicly available (such as in chat rooms, message boards, or other interactive forums)? 

We may offer chat rooms, message or bulletin boards, or interactive areas where visitors may publish comments or information. If there is a chat room, bulletin or message board, social networking opportunities or other interactive areas, be sure to check posted rules. You will be bound by posted rules, as well as our Site Terms of Use. Rules for participation may establish age and other restrictions, such as posting abusive, offensive or inflammatory content. Anything you post online is public information. We are not responsible for anything you voluntarily post online. Users should use caution when disclosing Personal Data online. 

Assignment

We may share or transfer your Personal Data during any direct or indirect reorganization process including, but not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or part of our assets.  Your Personal Data may be shared following the completion of such transaction and/or during the assessment processing pending transfer (subject to confidentiality requirements).  If transferred, your Personal Data will remain subject to this Privacy Statement or a policy that, at a minimum, protects your privacy to an equal degree as this Privacy Statement unless you otherwise consent. 

How do we safeguard your Personal Data? 

We maintain (and require our service providers to maintain) appropriate organizational and technical measures to protect the security of your Personal Data. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure due to the inherent risks of data transmission. Consequently, we cannot ensure or warrant the security of any data you transmit to us, and you understand that any data that you transfer to us is done at your own risk. We recommend that you also take additional measures to protect your Personal Data. For example, install up-to-date anti-virus software, close browsers after use, keep confidential your login credentials and passwords, and regularly update software and apps to ensure you have the latest security features. 

If we learn of a security system breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Sites or providing Personal Data to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Sites. We may post a notice via our Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. If you have any questions on the security measures we use, you may contact us using the contact information provided at the top of this Privacy Statement. 

International Transfer of Personal Data 

If you choose to provide us with Personal Data, we may transfer that Personal Data to our affiliates and subsidiaries or to other third parties, in accordance with local law. We may also transfer your Personal Data across borders, from your country or jurisdiction to other countries or jurisdictions in accordance with legal requirements. Pet Homing Network LLC primarily uses European Union Commission Standard Contractual Clauses for data transfers from the European Union, the EEA, and Switzerland where required by law. Where necessary, Pet Homing Network LLC uses the UK International Data Transfer Agreement for data transfers from the UK. For transfers between other jurisdictions, Pet Homing Network LLC may rely on other legal mechanisms for international transfer, as appropriate under the relevant law. 

Depending on your residence, the rights available to you may differ in some respects. Pet Homing Network LLC will respond to any rights request in accordance with local legal regulations. 

If you, or an authorized agent acting on your behalf, wish to: (1) make a request related to any of the rights set forth below; (2) appeal a decision we made regarding a request; or (3) appeal our refusal to act within a reasonable time, please reach out to us using the contact information provided above.  We may need to verify your request before completing it. For example, we may ask you to confirm data points we already have about you. We will only use Personal Data provided in a request to verify the requestor’s identity or authority. Note that we may deny a request from an authorized agent that does not submit sufficient proof that they have been authorized to act on behalf of another individual. 

Right to know or access 

You may have the right to get confirmation about whether your Personal Data is being processed. If so, you may have the right to access the Personal Data and other information, such as the purposes, the categories of Personal Data, the recipients (or categories of recipients) to whom the Personal Data have been or will be disclosed, for particular recipients in third countries or international organizations, where possible, the predicted period that the Personal Data will be stored, or, if not possible, the criteria used to determine that period, your rights, etc. 

Where feasible and permitted by law, we will provide a copy of the Personal Data we are processing. For any further copies, we may charge a reasonable fee based on administrative costs. If you make the request by electronic means, and unless otherwise requested, the data shall be provided in electronic form. 

Right to correction, rectification, and completion 

You may have the right to correct, rectify, or complete your Personal Data if inaccurate or incomplete. 

Right to delete or erasure (‘right to be forgotten’) 

You may have the right to the deletion or erasure of your Personal Data in certain circumstances. For examples, see below. 

  • Your Personal Data are no longer necessary for the purposes for which they were processed.
  • You withdraw your consent on which the processing is based, and we have no other legal ground for the processing. 
  • You object to the processing and there are no overriding legitimate grounds for the processing. 
  • Your Personal Data have been unlawfully processed. 
  • Your Personal Data have to be erased for compliance with a legal obligation to which we are subject 

This right shall not apply to the extent that processing is necessary for the below purposes. 

  • For exercising the right of freedom of expression and information 
  • For compliance with a legal obligation which requires processing by a law to which we are subject 
  • For the performance of a task carried out in the public interest 
  • For reasons of public interest in the area of public health 
  • For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes 
  • For the establishment, exercise or defense of our legal claims 

Right to restriction of processing

You may have the right to restrict the processing for the following reasons. 

  • You contest the accuracy of your Personal Data, for a period enabling us to verify the accuracy of the Personal Data 
  • The processing is unlawful, and you oppose the erasure of the Personal Data and request the restriction of their use   
  • We no longer need the Personal Data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims 
  • You exercised your right to object to processing pending the verification whether our legitimate grounds override yours 

Right to data portability 

You may have the right to receive the Personal Data that you have given us, in a structured, commonly used and machine-readable format. You have the right to send that Personal Data to another controller if the processing is based on appropriate consent or contract and is carried out by automated means. 

Right to object

You may have the right to object, on grounds relating to your particular situation, to processing your Personal Data which is based on our legitimate purposes. You may have the right to object to your Personal Data being combined across the Pet Homing Network LLC family on the basis of our legitimate interest. We will stop processing Personal Data unless we have compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims. If Personal Data is processed for direct marketing purposes, including profiling, you may object at any time.

Right to Opt-out of Profiling and Automated individual decision-making 

You may have the right not to be subject to a decision based solely on automated processing, including profiling, except under certain exceptions under local law.  

Right to withdraw consent 

Where the processing of Personal Data is based on your consent, you may have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal. 

Right to anonymity 

You may also have a right to request anonymity. This means that your Personal Data would not be collected or processed. If you choose to exercise this right, we may not be able to provide you with your requested goods or services. 

Right to lodge a complaint with a supervisory authority 

You may have the right to lodge a complaint with a supervisory authority. 

 Right to opt-out of sale, sharing, and targeted advertising of your Personal Data 

You may have the right to “opt-out” of the sale or sharing of your Personal Data to third parties (or, for consumers who are under 16 years old, the right not to have Personal Data sold absent your, or your parent’s, opt-in), or the right to opt out of the use of your Personal Data for purposes of targeted advertising. To exercise these rights, you may submit a request using the Your Privacy Choices link provided in the footer. We also recognize the Global Privacy Control opt-out preference signal. The Global Privacy Control is available here. The Global Privacy Control applies to devices and individual browsers, so additional devices and browsers may need to have the Global Privacy Control activated. 

Right to Consent and/or Limit the Use and Disclosure of Your Sensitive Personal Data 

If you are a United States resident, you may have the right to consent and/or limit our use of your Sensitive Personal Data to that which is necessary to perform services, provide the goods reasonably expected, or as authorized under applicable regulations. To exercise this right, you may select the Your Privacy Choices link in the footer. To stop sharing precise geolocation: 

  • Through a mobile app, please update your mobile device settings; 
  • On an iPhone, go to Settings > Privacy > Location Services > and choose an app. Select the app > tap on “location.” Scroll down and slide the “Precise Location” toggle to Off. 
  • On an Android, go to Location Services > Google Location Accuracy. Toggle Improve Location Accuracy to off. 

Right to Non-Discrimination 

You may have the right to non-discrimination, to receive equal service and pricing from a business, even after exercising your rights. 

Shine the Light Disclosure 

California law allows California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please put “Shine the Light” in the” Request Details” portion of your request on the form above or in the subject line, if submitted by e-mail. 

Note that there are restrictions on the number of times you can exercise some of these rights. You may designate an authorized agent to make a request on your behalf. The agent must provide proof of your authorization. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. 

How We Respond to Do-Not-Track Disclosures 

We make our best efforts to action browser settings requesting that we do not track your Personal Data, subject to technical limitations; we may not be able to respond to all user settings or signals. 

We may offer various financial incentives from time to time, primarily requesting Identifiers and contact information as part of an offer, though we may also request information from your Customer Records. The terms of the financial incentive, including the Personal Data requested in connection with the offer will be provided at the time you sign up for the financial incentive. In calculating these offers, we consider the expenses related to the offer and the value of your data. You may withdraw from any of the financial incentives at any time by following the instructions provided.  For offers involving your e-mail, you may unsubscribe via the “unsubscribe” link in any marketing email you have received.  For offers involving text messaging, you may text STOP.  For all other offers, you may follow the instructions provided with the offer. 

Changes to this Privacy Statement

We will only use your Personal Data in the manner described in this Privacy Statement. If we decide to use your Personal Data in a manner that is different from that stated at the time it was collected, you will be given notice. If there is any conflict between the English version of our Privacy Statement and a translated version, the English version controls. Most of our websites are designed and intended for adults. Where one of our websites is intended for a younger audience, we get consent from a parent or guardian in accordance with local law.   

If you learn that a child has, in violation of this policy, registered for email newsletters, or otherwise provided their Personal Data, please report it to us using the contact information provided at the top of this Privacy Statement. If we become aware that an underage user has provided Personal Data without parental permission, we will terminate that account and delete all Personal Data provided by that user to the extent feasible. 

Changes to this Privacy Statement

We will only use your Personal Data in the manner described in this Privacy Statement. If we decide to use your Personal Data in a manner that is different from that stated at the time it was collected, you will be given notice. If there is any conflict between the English version of our Privacy Statement and a translated version, the English version controls.

Sign-up!

By subscribing to our newsletter you agree to our Terms and Conditions and Privacy Policy

Thank you!

Thank you for signing up! Check your inbox soon for special offers from us.